We offer free shipping to Canada on orders of $80+.
Questions? Send us a text or e-mail!
The fastest way to get in touch with our team is use the 'Chat With Us' feature, SMS +1 (323) 275-9380 or email hello@onekind.us during normal business hours and we'll gladly assist.
How fast is your shipping?
Most of our orders are shipped within 2 business days of purchase from our sunny Los Angeles warehouse, pending availability. Rest assured we work our hardest to get you your order from our door to yours as quickly as possible. Once your order is shipped, we estimate you will receive your order within 14 business days of its ship date.
Please understand that we’re a small team, so we don't ship on the weekend or U.S. holidays.
How much is international shipping?
We offer free shipping on international orders $80 USD+. Orders under $80 are charged a reasonable fee of $10.99 USD for shipping and handling. With some promotions, a $5 handling fee may be applied.
Will I incur duties/fees upon delivery?
Yes, it's very possible that you'll be charged duties and fees upon acceptance of your order. We are not liable for these and unfortunately cannot help handle them. We are also unable to cancel your order or issue a refund once it has left our facility.
Returns
What’s your return policy?
We are unable to accept returns of international orders at this time.
Privacy
If you have a question regarding privacy or requesting/erasing your customer data, please e-mail hello@onekind.us or call (323) 275-9380.