Contact Us + Shipping


 

We offer free U.S. shipping on orders of $45+.


Questions? Get in Touch

The fastest way to get in touch with our team is email: hello@onekind.us or text (323) 275-9380 during normal business hours and we'll gladly assist.

How much does shipping cost?
Shipping to the US is free on orders of $45+. Standard shipping for orders under $45 is a flat-rate of $5.

How fast is your shipping?
Most of our orders are shipped within 2 business days of purchase from our sunny Los Angeles warehouse, pending availability. Rest assured we work our hardest to get you your order from our door to yours as quickly as possible. Once your order is shipped, we estimate you will receive your order within 2-7 business days of its ship date.

Please understand that we’re a small team, so we don't ship on the weekend or U.S. holidays. 

Where do you ship to?
Currently we ship to anywhere in the U.S. and Canada only. 

How much is shipping to Canada?
We offer free shipping to Canada on orders $80 USD + or $14 USD shipping on orders under $80 USD.

Returns
What’s your return policy?
We want you to be 100% satisfied with your Onekind purchase. If something doesn’t work out for you, no sweat. We’ll take it back, and get you refunded, so you can try something new with complete peace of mind. Unopened items can be returned for a full refund within 30 days of delivery. Opened/used items that don't work out for you qualify for a store credit if returned within 30 days of delivery. For our complete return policy, please e-mail hello@onekind.us.

How can I start a return?
Something didn’t work out? Just go here, enter your order information and we’ll get a free return label e-mailed right over to you.

 

Privacy
If you have a question regarding privacy or requesting/erasing your customer data, please e-mail hello@onekind.us or call (323) 275-9380.


For more information, see our Frequently Asked Questions.